Enceladas logo Enceladas

Privacy Policy

1. Introduction

Enceladas ("Enceladas", "we", "our", or "us") is a unified email editor developed and operated as part of the Keplars platform. This Privacy Policy explains how we collect, use, store, and protect information when you access or use Enceladas, whether as a standalone product or in connection with Keplars' email infrastructure services.

By using Enceladas, you agree to the terms outlined in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

  • The Enceladas editor (design, code, and preview interfaces)
  • Campaign creation and management features
  • Email content, templates, and components
  • Data processed when integrated with Keplars (sending, tracking, verification)

3. Information We Collect

3.1 Account & Usage Information

We may collect:

  • Name, email address, and account credentials
  • Organization or company details
  • Usage data (editor interactions, feature usage, session activity)

3.2 Email Content & Templates

When you use Enceladas, we may process:

  • Email templates and designs
  • HTML/CSS or code created in the editor
  • Content blocks, components, and layouts
  • Variables and placeholders (e.g., {{name}})

We do not claim ownership of your content.

3.3 Contact & Campaign Data

If you use campaign or audience features:

  • Contact lists (email addresses, metadata)
  • Campaign configurations
  • Segmentation data

3.4 Email Delivery & Event Data (via Keplars)

When used with Keplars:

  • Delivery status (sent, delivered, failed)
  • Engagement data (opens, clicks)
  • Event logs and timelines
  • Bounce and complaint data

3.5 Verification Data

When using email verification:

  • Email addresses submitted for validation
  • Verification status (valid, invalid, risky)

3.6 Technical & Device Information

  • IP address
  • Browser type and version
  • Device information
  • Log files and performance metrics

4. How We Use Information

We use collected data to:

  • Provide and operate Enceladas functionality
  • Enable email creation, editing, preview, and storage
  • Support sending, delivery tracking, and analytics
  • Improve performance, reliability, and user experience
  • Detect, prevent, and address misuse or abuse
  • Provide customer support and technical assistance

5. Data Ownership & Control

  • You retain ownership of all email content, templates, and data created using Enceladas
  • You are responsible for the legality of your email content and contact data
  • We process your data solely to provide the service

6. Data Sharing

We do not sell your data.

We may share data only in the following cases:

  • With infrastructure providers (e.g., hosting, email delivery systems)
  • With analytics and monitoring tools for service improvement
  • When required by law, regulation, or legal process
  • To protect the rights, safety, and security of users and systems

7. Data Security

We implement industry-standard measures to protect data, including:

  • Secure data transmission (HTTPS/TLS)
  • Access controls and authentication mechanisms
  • Infrastructure-level protections and monitoring

However, no system is completely secure, and users should take appropriate precautions.

8. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Users may request deletion of their data where applicable.

9. User Responsibilities

Users of Enceladas agree to:

  • Use the platform in compliance with applicable laws (e.g., CAN-SPAM, GDPR)
  • Only upload and process data they have the right to use
  • Avoid sending spam, malicious, or abusive content

10. Third-Party Integrations

  • Enceladas may integrate with third-party tools or services (e.g., frameworks, APIs).
  • We are not responsible for the privacy practices of third-party services.

11. International Data Transfers

  • Data may be processed and stored in different regions depending on infrastructure providers.
  • We take appropriate safeguards to ensure data protection across jurisdictions.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct or update information
  • Request deletion
  • Restrict or object to processing

Requests can be made via contact details below.

13. Children's Privacy

  • Enceladas is not intended for individuals under the age of 13 (or equivalent minimum age).
  • We do not knowingly collect data from children.

14. Updates to This Policy

  • We may update this Privacy Policy from time to time.
  • Changes will be reflected with an updated "Last Updated" date.

15. Contact

For any questions or requests: